On the 13/02/2013 i Logged a case Ref : 3021400577 to do a sim swop as I explain the agent that I staying far from a Cell C Store and if I can do a sim swop over the phone as per the agent told yes i can but she have to log it to the back office. I gave her all the details the ICCID numbers of the ...
I have been trying since 15 Jan 2013 when I joined this value added services of CELLC - which by the way cost me R20 - R40 odd rand per month, to upgrade one of my lines and to order one additional line/sim. I called the number given to me on my Welcome email to this service and since then its been ...
In November 2012 I took my Phone to a Cell-C. It was not working any more. This phone was still under warrantee (guarantee). After 3 weeks I had to phone around for days to try and find out what's going on with my phone. I was then informed that my phone cannot be fixed and will be replaced. When I ...
I have 6 cell phone contracts with Cell C as the provider. On TV Cell C's CEO boasted that they would have the fastest and widest coverage of cell communication by the end of January. He did not however state what year, maybe 2030! I am trying to run a business with this pathetic communications ...
About 6mnths ago I telephonically requested that I wanted to migrate my exisiting control chat package to 1 of the new Straight Up packages. After 2 months a consultant finally called me to do the migration from my control chat 250 package to the new Straight Up 200 TopUp. I received my pro rate ...
In late August 2012 early September 2012 I changed my bank from ABSA to STD Bank. I called Cell C to change my debit order details from ABSA to STD Bank on both contracts I have with Cell C, which I assumed it was done because i never got any calls from them saying they didnt get payments. On 19 ...