On a daily basis I get about 9 calls from 084145, each time we answer it plays a song and then eventually hangs up. Today someone actually answered and I told them I never want to get a call from them again, they told me I had to phone 084140 and speak to another call centre to do that. I never ...
Upon receiving my Cell C bill on Friday 15.02, I noticed I was over billed on my account as Cell C did not bother to update my allocations according to my upgraded contract. Calling the call centre, getting through that tormenting long-winded IVR & then waiting for about 7 minutes for someone ...
I once again write to complain that as promised by CELL C, I still await a response from Ngwakwana Nelly Mamotheti. During the week, I again made a telephone call to the customer care department and the lady there immediately sent an email to Nelly asking her to contact me regarding me being ...
I applied for a laptop and it was approved and i received a Sms about delivery but still no delivery. I tried phoning but cannot hold for 20 minutes without even speaking to a consultant. Sending an email doesnt help they will only respond within 48 hours and on facebook I get a message one of our ...
I applied for a speed stick from Cell C about 3 weeks ago and a few days after the application I got a call from one of the agents saying the application needed to be redone and I was fine with that. I was told that my order will reach me within 7 days and it's been three weeks and I still don't ...
My phone was booked in for repairs on the 24th of January at the clearwatermall store. i was told that the "repair" process takes 4 - 6 weeks which i think is just ridiculous. i have booked my phone in previously and it took 2 weeks... i am now on my 4th week and still waiting. This ...