First time calling the callcentre 140 number from my handset... trying to find out if my simcard is RICA'ed... there's no option to speak to a human - the automated voice is DISGUSTED... Thought that this cellular provider was friendly, but the call-centre makes me think otherwise... Your website ...
I have yet to receive an invoice that was promised to be e-mailed days ago, originally was a month ago! Then I hear I have to PAY for an invoice (that I only want bcuz they OWE me money since mid 2012!) PLUS now I want to cancel something on my contract but I don't know who to contact seeing as ...
I renewed 1 of my contract in October 2012, and chose Samsung pocket hand set. I was told if the handset gives me problems within 7 days I should return, it froze within 7 day, I was in Durban for a holiday, I couldn't take it to cell c outlet in Durban because I live in Johannesburg. In ...
ON 20 FEBRUARY 2013 I CONTACTED HELLO PETER BECAUSE I WAS NOT GETTING ANY HELP VIA THE CUSTOMER SERVICE OF CELL C. THEIR POLICY OF THE 48 HOUR WAITING PERIOD EXCEEDED ITS TIME LIMIT. IMMEDIATELY AFTER LAYING MY COMPLAINT, CELL C'S REPRESENTATIVE BY THE NAME OF MASESI TSHABALALA CONTACTED ME AND ...
I am tired of the incompency of the financing department of cell c. I have got three contracts with cell c, i pay my accont cash every month. My 3g account has just been suspeded for the third time by one of the incompetent employee at cell c who does not know why he gets paid every month, i am ...
In Nov i decided to switch banks from std to fnb, got a sms that debit order would go off on the 31-01 from fnb acc, cellc then debited my std bank acc&my pmt was rejected, then cellc disconnected my line without notice, i then repaid the pmt with the bank details i was smsed, i then faxed the ...