I logged a call with Cell C on 01/03/2013, #3030100252, when I discovered that my minutes were not rolled over when I asked to move to a lower package on my month to month contract because I was paying for and losing minutes on the higher package. After struggling to get the call centre agent, ...
I am unhappy with the service received from the Manager at Kolonade Cell C. The phoe has been returned to Cell C on the 4th of January 2013, I was promissed that the contract will be cancelled and this has not been done. The debit order is stil going off my bank account. When will this be sorted ...
I had a Cell C account that I have settled in 28/11/2011with an amount of R140 and on the 28/10/2011 an amount of 452.42. Now Cell C lawyers phone me almost after a year and 4 months and Demand R1400 and my monthly subscription was on R140 rand so they want one year subscriptions. No notices no ...
This is my second complaint regarding the pathetic data speeds in Ladysmith, KZN. On my first complaint there was a quick response from Cell C requesting that I email them answers to a few questions, which I did within minutes. Its been over a week with no response. I had to go out of town to use a ...
We got a blackberry contract from Cell C through Jabba Connect. The BBM only works when one is in a Wi-Fi hotspot (figured this out ourselves). Every time when they send us to Vodacare to fix the problem, all they do is a software upgrade. There is a lot of dust behind the screen since the last ...
Numerous enquiries has been telephonic, electronically and in person filled with Cell C with regards to very poor to NO reception in our offices as well as when travelling. Each time a reference number is supplied with a promise of feedback. To date NO feedback and NO resolution has been received. ...