I took out a contract with cellc and they delivered a phone which I didn't want. I called them and they changed the phone, but they still billing me for the phone I returned. I''ve been calling them so many times and they telling me that they will call me in 48 hours to resolve the issue and I'm ...
Since i've joined cellc i have never received my email statements. I have contacted the customer case more than 4 times in the last few months and each time they manually sent me a pdf document and closed the inquiry. My wife's cellc email statement arrives at clock work, around the middle of the ...
SHOCKING, SHOCKING, SHOCKING, SHOCKING, SHOCKING, SHOCKING line has been cut, contract was never cancelled, calls logged with ticket ID's for the last 6 months, no calls returned, not service for 5 months, still paying. The service from cellc is shocking, pathetic, obstructive and devious. The ...
Good day. I would like to compliment Malcm from the Cell C call centre for efficiently assisting in completing my application for the Blackberry Z 10. Malcom was fast, friendly and very efficient. He explained everything accurately and I must say he knows his product very well. I would highly ...
On 12 March I sent and e-mail to CellC quering how to reject a call on a Samsung Galaxy Pocket. Mashudu Mufamadi, from the: "Written Correspondence Department" responded by telling me to phone Samsung. On 17 March I responded that I am the client and that they should do this. To date they ...
I'm on a straight up 100 and was happy to see CellC drop their out of bundle rates to 15c In Feb i went over my bundle the first time and got a shock at the 99c charge for Data 5 Tries over 2 weeks I finally get through to a service consultant Pertunia. She was very helpful but couldn't't answer my ...