I phoned customer care over a month ago regarding The My Account facility online being temporarily unavailable which on question received the reply it will be up and running in 2 days. Why after a month is this service still unavailable?? ...
I purchased a pre paid data bundle for 12 months upfront from cell c the glen on the 01/11/2012. I paid R1299.00 for 2 gigs per month for a 12 month period which should expire on the 31/10/2013 as the activation date was the 01/11/2012. I received an sms today from cell c stating that my data ...
After receiving a call to resolve my previous HelloPeter complaint. I went to the Westgate store last week Thursday and the store refused to issue me with the refund of the SIM and connection that was incorrectly debited from my account. The store manager RAYMOND ignored us for 10 minutes and when ...
On the 25 March 2013 I handed my blackberry in at Cellc Cresta for repairs. On the 27th I received a sms stating that my device had been received at the repair centre in Midrand. It is 10 days later and I have not had an update. I tried to call the call centre to find out how far they are with my ...
I am absolutely disgusted at the service I have received from Cell C. I called in the 28th March 2013 advising cell c that my banking details needed to be changed. I was assisted by a lady who said to me not a problem and took down my new banking details and advised me that my debit order would ...
After having my Cell C speedstick for like 2 years it suddenly stopped working. I was told its the sim card, no more network coverage, congestion, software issues etc etc. I have phoned the call center numerous times and even made a trip to a Cell C branch. The problem was not fixed. I have asked ...