My wife had a contract up for renewal and elected to port to Cell C from Vodacom. Given the new pricing and the positioning by Alan Knott Craig we thought lets give it a try. The worst decision ever! We took out a contract with the Blackberry Z10. Its now 1 month and the phone has been problematic ...
Let me state the occurences and you be the judge. On 27/9/2012 I purchased 24GB data pre paid at 2GB per month. About 4months ago the problem started, in that the connection would continually drop, this has got progressivly worse in that it now drops about every 3 minutes. On 20/3/2013, I reported ...
CELL C has for the past 6 months been grabbing MONEY AND INTERNET TIME from my account despite all my communication and visits to solve the problem! In Oct 2012 CELL C said they have a better offer. CELL C refused my request to upgrade, said I must take another contract which I reluctantly did. ...
Well im back where I was a few months ago and it seems this is the only way I get proper customer service. A few months ago I phoned Cell c to tell them my bank details have changed. Agent updated my banking details and everything sorted. Meanwhile the agent did not update the banking details for ...
I HAVE BEEN TRYING TO CANCEL THIS GET IT THING SINCE FROM NOVEMBER 2013, AND ALWAYS WHEN I CALL THEY SAY IT HAS BEEN CANCELLED BUT STILL THEY DEBIT MY ACCOUNT MONTHLY, SO WHEN I COMPLAIN TO CELL C THEY TRANSFER ME TO GET IT, AND AS USUAL THEY WILL SAY THE ACCOUNT HAS BEEN CANCELLED, UNTIL I ...
I switched to CellC from Vodacom last year because they are cheaper. I'm leaving overseas and was shocked to be told by their call centre that they don't do international roaming SMS only. Why not? It is so simple and useful. Why must I pay a ridiculous amount upfront for roaming if I don't want to ...