My BB 9300 scroll pad / button is broken again (the scroll just hops up & down). This will be the 4th time it goes in for repairs. Out of the 7 months I have had this contract the phone has been in for repairs for 3 month! I really feel this in itself is unacceptable (my phone keeps being ...
I lost my phone in January 2013 and reported it the same month, well thats what i was told to do. I did everything that i was told to do in order to get my a new phone. All i have been doing since than is to pay for something that i dont have, yet its covered! I dont know how many times i have ...
After having so much problem and bad service from call centre consultants I requested to speak to Supervisor, whom I spoke to Kelvin Choudree whom didn't bother to call me and give me feedback sort out my issue. I then called again and requested to speak to another supervisor and spoke to Grant ...
Thank you so much for such excellent service Angelo. Because of you, I am not only a happy customer, but have converted from another provider to Cell C! You made it easy and efficient to obtain a contract, over the phone, you we friendly and helpful, and you were clued up about all the info I ...
I am utterly disgusted in the incompetence of cell c and the call centre agents whom everyday tell me a different story of how long the ITC number for a phone that was. I cannot remember the other agents but I'm sure you can trace the calls, yesterday I spoke to tebogo and this morning I spoke to ...
Hi i have two contacts with you, i called last week requesting an upgrade on the two phones, i was told that i will have my phones in seven days up until today 18/04/13 i have not received anything. i called you on 17/04/13 after 18:00Hrs a lady called Mpho transferred me to tracking department ...