After promises from the call centre that after 23 April 2013 the signal issues will be sorted out. I'm still experiencing issues. I can make and receive calls but the person on the other end can't hear me because the call continuously breaks up. I experience this problem from Sandton through to ...
I loaded a R10 Cell C airtime on 24th April 2013, to my surprise suddenly R2.30c disappeared from my airtime without any calls made. I rang customer care and they told me that the R1.50c had been deducted by the CODE 1980 but couldn't figure out what company the code represented. I have no known ...
My wife has has her account of 7 years suspended due to a change in banking details her debit order bounced. I did an EFT to have her services re-connected. Cell C then re-debited. My wife contacted Cell C to advise them and was told that an agent will contact her to arrange the refund of the money ...
Dispute or query an account with Cell C contact center and if the agents cannot help you they will transfer you to another agent and this ping pong game will go on until you drop the phone. Call the main desk and ask to speak to a Customer Service manager you will also be transferred to various ...
Please cancel the BS contract that I recently took through FNB. I called them, and according to them if the sale has gone through it must be cancelled through Cell C. I tried calling, holding on for HOURS! Then I sent several emails. When I took out this contract I was never advised that its even a ...
I signed a contract in February with Cell C. The contract Stated 100 minutes, 100 sms and 100 mb data, plus an additional 300 mb data [URL Removed] i noticed on 7 March that i did not receive the extra data. After logging a call ref 3030701991 on 7 March i was promised to be phoned back within 5 ...