I have logged a fault with Cell C regarding network issues. They promised to get back to me within 48 hours. it is gone 15 days and still no reply ...
This is the second time I have to waist my time at work to write to you. I upgraded to a iPhone 5. I have had NO SIGNAL. I got a call from someone from your side and he said that you people are upgrading the signal in the area and by 23 April it will be fixed. He said in the mean time I can roam ...
Once again another empty service response. I am in Kenya and nobody can get through to my number. I have made all the necessary arrangements to make and receive international calls. Cost me money to call you to find out whats wrong. PLEASE escalate this to your legal department. I want to pay for a ...
Cell C in their advertising! Their 99c For Real offer is meant to be for any network, any time, any place as per their adverts BUT THIS IS NOT TRUE! You cannot call premium rated numbers such as Sharecall numbers (0860 numbers) among others. When I signed a new contract with Cell C all the ...
When I took out my contract the manager of the Menlyn Branch informed me that if I substituted the 100MB that came with my package for a 100MB data bundle then I would only be charged 15c out of bundle. I chose this option. After the first bill I received I noticed they were charging me 85c per MB. ...
On 2 April, I received a brand new iPhone 5. Straight from the box, the phone's battery was completely loose and rattling on the inside. On 4 April, I reported the faulty phone to the call center. Holding on long enough to speak to an agent takes an epic commitment. (This has been better the last ...