On the 23th of April I called cellc wanting to enquire about my airtime that went missing, the lady I spoke to couldn't give my an answer, logged a query and promised that someone will get back to me soon, no one has till now. yesterday same thing happened recharged my airtime magically ...
We decided earlier this year to our business cellphone numbers to Cell C due to the promised cost savings. Our initial test calls were fine, so we started the process. The first two users who ported, were in Cape Town, and although they reported some new connection problems they could live with it ...
My experience with Cell C has been a nightmare from the start when my wife and I were incorrectly informed of a contract's conditions. This has resulted in an extra charge in the region of R1500 which we refuse to pay and have requested an investigation be done. Despite informing Cell C on the day ...
I visited the Cell C branch in Cape Town (CBD branch) to have them change my contract from the R149 pm to R99 pm speedstick product. The sales assistant tols me she had to cancel my old contract in order to activate the new one. This, however, proved to be a challenge as she clearly did not know ...
I signed contract with North Gate Cell C on 11/10/12. I came with a query that the bundles for next month had not come through. They checked in the system, call center team & I was told bundles reflect on the system but that I should buy more bundles to activate. The 2nd time they blamed my ...
I signed a contract with Cell C in August 2010, then there was something wrong with the handset (early 2011) I really cant even remember what needed to be fixed, was told that the phone was discontinued, so the phone was never fixed and after weeks of fighting nothing was resolved, I requested for ...