I complained about your bad service then get told by TK a Siso would contact me... And ja.. Even that promise failed to happen still waiting for him to call... I have the same issue with vodacom atleast they did contact me and try resolve it... This has gone from useless to pathetic... ...
On 6 April 2013 I took my phone to Cell C at V& A Waterfront in Cape Town for repairs. I asked Raees, who helped me, how long it would take before my phone is returned. He replied that it would take 14 working days & I wrote this down on the form he handed to me once he had completed it. ...
Once again I have to use someone else's PC as mine continually drops the connection. Cellc take your money but do not supply the service! I paid R1299 for 24GB over a 12month period, but cannot use it due to connection problems. All Cellc do is reply asking the standard 10 questions asked of ...
Three weeks ago i applied for a White Blackberry Z10 on a Straight up 200 package. The phone was delivered two and a half weeks later and it was the wrong colour. Apparently the consultant didn't make the note of the colour as per my request. another call centre agent then told me that the phone ...
NCORRECTLY BILLED 0845970263 and 0846220677 (FREE BIS WAS OFFERED AND GRANTED) Once again I am incorrectly billed. My bill should only be R350.00 as I was granted Free BIS for the 24 months on 0845970263 and 0846220677. CelllC must by now have an archive of all my correspondence and complaints. I ...
We originally lodged a complaint with them July 2012 to find out how the account was cancelled is the debit order was going off each month - still no answer to that, all we got was that we owe them money and best we pay, we were even handed over to VVM Attorneys. Monday 11/3/13 i sent an email to ...