Hi I did a upgrade on the 16 April and was promised that my phone will be delivered in 7 days till now I have received nothing. Every time I call the call centre I get transferred to different people all the time or end up holding on for 30mins this is pathetic. I spoke to 5 different people, once ...
Hi, please note that my query hasnt been resolved to date with reagrd to my billing where my cell has gone for repairs a number of times, each time it has gone it been for a month & to date i havent received any feedback from cell c. please note that i dont need any more reference numbers as ...
Cell C's customer service is hopeless. I tried to arrange a contract with Cell C on the 16th April via Bridgette Dhlamini after being advised they were offering some of the best (in a pool of generally very poor) mobile services at competitive rates. Everything was arranged and I was told my phone ...
I lodged a complaint on Hello Peter on 2 May regarding Cell C wrongly billing for data usage and then claiming that it was correct. I got an email from Blanche Opperman stating that he will escalate this claim to the IT department. Well now Blanche, don't you think this was done before. If he had ...
I have applied for a contract with Matepelo who was supposed to call me back on Thursday 2 May 2013 at 12:00 to select the device I want. I have called the help desk 084145 and select option 2 but hold forever. I have called the helpdesk and spoken to numerous agents. A lady by the name of Portcia ...
Time after time for a week long I have been trying to get cell c to assist me till date no help from them I have been sending emails as requested from the lady at customer care to stop my debit order so I can make payments via EFT every month. only to get a receipt from the mail to tell me the ...