On the 28th January I cancelled on of my contracts and pay the cancellation fee of R1133, at the end of February cell C deduct this amount from my account, with the January and February bills. I phoned the helpline about 10 time now and try to get my money back, with no success. I send them an ...
I previously wrote a complaint here on the 4th of this month as I was struggling to get assistance from the call centre, I was assisted by a lady named Ruth who resolved my issue of cancelling and closing my account and she reassured me that everything was in order. To my surprise my bank account ...
Good Day I have a applied for a contract on the 25th April and received the handset on the 02nd May 2013. I received the incorrect colour and a new no, after specify to the sales agent I would like to have my old no and a white phone. Phone received: Blackberry Z10 black (Not Sure what no) Phone ...
I have been a client of Client of Cell C since 2007. In May 2012, I was having issues with my Blackberry's track pad. They upgraded the software at the Esher place centre and it was working again. Then in July 2012 it simply stopped functioning. The phone was sent in for repairs. In August I got a ...
For the last few weeks we have been send around between all the Cell C branches in Port Elizabeth for a upgrade. Every week it is the same answer, they do not have stock of the LG L9 and Samsung S3 and will receive stock the following Thursday and Thursday come and again the same story. We have ...
Cell C call center service is pathetic. I have been trying to get a hold of them to find out where my Samsung S4 is and there is no answer for about 35 minutes. ...