This is my second complaint regarding the same issue and Cell C is demonstrating just how poorly they heed onto their customers complaints. I have two contracts and a prepaid number and the functionality of my cellphones (z10 and iPhone 5) is dependent on the Internet. In addition, I need to be in ...
I recently obtained an Iphone 5 with cell c. My contract is fairly expensive offering free minutes, smses and data. Over the last 2 months I have been experiencing the worst network signal ever, regardless of my location. At first people could not reach me on the phone and got voicemail without the ...
I have send my phone in for repairs but came back the same actually worse. Then I complained about it on hello peter. They sent me an sms the same day saying someone will be In touch with me the following morning. (the Monday) still no one phoned. I then received a message saying I should send an ...
I booked my phone in for repairs on the 6th March 2013, got a call to tell me it would cost x amount to fix. I informed the caller that I have C cover, so wont have to pay, after 2 weeks I got a call, that my i can collect said phone. Taking time off work, I went to the store to collect, but to my ...
On 30 April was told between 3-7 working days - I am STILL WAITING. The reference number I was given for my money to be refunded is: 3043002110. All I get is EXCUSES and EXCUSES. I don't understand why this is that difficult! Why is my problem NOT BEING SEEN to??!!! Ruth says she will phone, yet I ...
BAD SERVICE FROM CELL C. ON THE 27/03/2013 I LOADED MONEY ONTO MY CELLPHONE. THE MONEY WAS TAKEN IMMEDIATELY, FOR BIZ. I CHECKED AFTER I TRANSFERED THE MONEY ONTO MY PHONE BECAUSE I DIDNT KNOW WHAT DATE IT WILL BE DEDUCTED. ON THE MORNING OF THE 29/03/2013, WHEN I WANTED TO BBM MY SON, I NOTICED ...