In March 2013 I converted my wife's prepaid Cell C account to a contract. I received no account until I requested this on 16 May 2913, with the expected contract cost being deducted at the end of April. I was horrified to note that the current amount due was almost double the contracted amount. ...
I reported this issue with Cell C more then a week ago. Sent them the e-mail as requested but i have heard nothing from Cell C. Not even an sms to say that they are working on it. The only change since my 1st complaint is that i now only get EDGE coverage no more 3G. So its getting worse!!! ...
This was my complaint: I live in Pretoria, Wonderboom South area, every weekday my Internet & Data are not working from 17H00 to 22H00. I've contacted Cell C more than 5 times the last 2 months and after you convince them the fault is not your phone, PC or Tab. Only then they look and tell me ...
Get it was implimented on my account without permission. Tried to call three times and each time I get to be transferred and then get disconnected before I can speak to any one. Or they give you a number that does not exist. If you try internet, bbm and whatsupp after 17:00 you are not able to ...
I received a SMS regarding my "EXESSIVE DATA" usage, however I have never received prior communication regarding this matter. I want to know who decides fair usage as my fair and another persons fair may be worlds apart. when I phone the contact centre they do not explain they just ...
Its me again.im so tired of cell c now. my internet is constantly too slow or down. then the call center agent has the nerve to tell me i need to tell her what the previous agent did. when cell c employs me in their call center then i can be expected to know what steps were taken. the only time my ...