I have laid the below, complaint over 7 days ago. Yet still Cell C has not maid an attempt to resolve the issue. Their operators have called me stating that a technician will come to my home to resolve the issue but still nothing. My COMMUNICATION TO THE WORLD is of high priority. What If I'm being ...
I have now received 4 SMS's about your BigBucks competition, and according to your website [URL Removed] I am not even liable to win as per text on that website: LIMITED TO CELL C SUBSCRIBERS. I'm not a Cell C subscriber, and at no point in time did I agree to receive any adverting from yourselves. ...
I have made several attempts to get my bad reception problem sorted out but to no avail. I understand that working a in a Call Centre is difficult because I work in one too but surely understanding a complaint is one of the basics of any support agent. Phoning a person that has complained about a ...
Took out a data contract on Monday 13th May still waiting to be connected they promised to deliver a sim card on Thursday now Friday & I am still waiting for it??? How long must I wait, have sent them 3 mail s & 2 sms s still no feedback from their customer " service " dept ...
I contacted CellC Online about 4 weeks ago to obtain a new contract and port my number from Vodacom. The email received from the agent was abrupt and not professional (I'll be happy to supply a copy). After I submitted the documentation there was total silence, no feedback only to be told 1 week ...
Dear Mbogeni, I feel that it is still unfair for me to pay for repairs when.. 1.The phone is still not in good working order. 2.It's not my problem that the consultant at the Cell C store gave me the incorrect warranty date. 3.I never accepted the quote for the phone to be fixed. I received the SMS ...