II have the iphone R399 contract which sounded like a great deal until I saw I was being charged VAT on top of all my costs. Cell C advertises VAT included. I am not the first client to complain. Sort this out ASAP. "I want to get reimburse for the money I payed, that was not agreed upon. on ...
I got my new BB Z10 not even a month ago. Then it starting giving me problems with bbm and facebook, I sent it back a week later. I waited 3 weeks for the phone (got it back 19/5/2013) and they didn't fix anything, in fact the phone is slower now. I phoned Cell C Customer Care on Monday 20/5/2013 ...
In April, i complained about a settlement that was paid by me, and afterward, a debit order went off. Cell c phoned me and told me they will process a refund. I have still not received the refund. They asked me to send them my bank statement, but nothing has happened. I cannot get to speak to the ...
I upgraded on my current contract. I received my upgrade and had it sent back as I wanted a other hand set. The entire processes has now gone over a month and everytime I contact CELL C im advised that someone will call me back on the day but no one has ever called. I am always the one that needs ...
I have been complaining about no reception during peak time on my Iphone 5 for over a month now. I have no reception from 9am to around 3pm on most week days at my office in Sandton. I have called the call center on numerous occasions explaining the issue and received different answers each time. ...
Cell C advertised in there May 2013 catoloque specific contracts and upgrading cellphones, but no phones is in stock. They also cannot confirm when will it be received. Other cellphone providers can order t he specific cellphone and deliver in 5 days! When I contact there call centre, nobody can ...