Well, true to Cell C's customer service, I still haven't had the feedback / response which I have requested. Ruth called me when I put this report on first time around. I told her that I want to speak to a customer services manager. Guess what I'm still waiting!!! Cell C, just don't care. Then I ...
This is the 6th day since I last reported on this matter. After numerous calls, emails and store visits Tsepo has still not contacted me. Finally got a call from Sidefree today who made a commitment that I would be hearing from the Technical Division at 1pm today... I am writing this complaint at ...
Hi Peter Can u pls assisst i had a Cell C account that i stop last year due to deducting to much money for no reason, i Emial U about 3 to 4 times last year and telephone calls to Cell C call centre to no avail, i dont whant CellC to send me accounts they are so bad that would like no person to ...
Cell C has the worst network serves I have ever experienced, Evey hour I have no network and this can be in a 100% cover rage area. This is pathetic and I dont recommend Cell C to anyone. And guess what, I will be receiving a call after this post saying Dear Mr. Smit we apologise for the ...
Thabo, the upgrade specialist advised me last week Wednesday that a phone was ordered for me, delivery would take 3 to 5 working days, yesterday being the 5th, and I have not received so much as a call from him. I would now like to officially cancel my contract with cell c, so please get the ...
On the 25th April 2013 I called cellc direct and requested an early upgrade. The contract was confirmed with Andile Dlamini via email. The phone was a blackberry Z10 with 600mb data, 100 min and 100sms as per the promotion. I was told that my current contract will stay the same until it expires and ...