Good Morning Yesterday 28/05/2013, I went to cell c regarding my phone that wasn't working. explained to a lady named Marry Mokona, that my phone was - 3 months old and already it is out of order. I explained to her that this happened on over the weekend and I have missed my appointments as a sales ...
Following from my original complaint (to which I still await feedback) I applied for a new contract as well as a number port from Vodacom. The process started on the 3rd of May and has still not been completed. I thought I would try Cell C but this looks as if it was a massive mistake on my part. I ...
I joined up with Cell C after seeing your great pricing on Galaxy s4 and had the pleasure of interacting with David - he has made the process of swapping from my current service provider an easy one and has offered me assistance from the get go. A huge congrats to him - he is an obvious asset to ...
RICA incorrectly registered an incorrect residential address against my name for a pre-paid cellphone. My SIM card is now damaged for some reason and I cannot do a SIM swap with them because of the mess they made. Their incompetence has made it problematic for me to re-register too, because any ...
I applied and signed for a new contract with Cell C on 1 MAY 2013 which included the porting of my number from Vodacom to Cell C. With the contract I was to receive a Samsung S3 Mini smartphone which I desperatley required for my business so that I may receive emails on the move. I did receive the ...
On 14/04/2013 logged a query with callcentre regarding data usage charges. Was charged in excess of R550 for use of approximately 500mb. At the time of logging the query the call centre agent and supervisor agreed that the bill was excessive for the amount of data. Was told it would take 24 to 48 ...