Good day As a customer I have noticed that we (Customers) we are to fast to complain and we also ensure that we write down the name of the person who assisted us, then we name and shame that person to their superior. I would like to take this opportunity and thank Thami for the exeptional service ...
I had taken out a 3G data stick contract with Cell C last year in September on a 24 month basis. Ever since i have had enless problems, no network, slow connection, and I had sent in the stick twice for repairs. I decided to convert to adsl with Telkom. On the 1st June I sent Cell C an e-mail ...
I have complained several times about this issue. I have had non stop issues with internet speeds, coverage and connectivity. I have complained since this contract was started. I am forever ignored by cell c regarding this. I have also been complaining at the lack of apps and games on the South ...
From: Fazila Bizior Sent: 05 June 2013 03:54 PM To: Archie Masebe Cc: Siwe Sithole; Muhammed Naim Areff Subject: RE: Client Service - feedback request Hi Archie, For any customer related queries - please escalate to CEO Escalations desk - [Email Removed] Where it pertains to a high value customer ...
This is enough now. For 3 weeks I have been complaining about not getting calls on the NEW iPhone 5. I have phoned the helpline several times. Every time the say change the settings... it does not help. The next person say that the previous assistant was incompetent and I should change it back! ...
A year ago I bought a 2GB data card from CellC in La Lucia Mall for my iPad. I knew I would not be using much cellular data as I was on wifi most of the time, hence bought data which would last a year. It is now a year down the line (the data expires on 9 June) and I still have 1, 4GB remaining. I ...