I have logged a call (3060400896) with the call center but it has been almost a week and no one has even had the decency to call me to give me feedback. I have requested one contract with 2, 5G date per month for R149 and when I enquired about it I was informed I have 2 contracts each for R149 with ...
I have been calling and Emailing Cell C ever since there has been a network problem in my area and have tried to raise the issue in a very polite and professional way but nothing really seems to work in my case. I previously called, emailed raising the network issue in Mafikeng but all they do is ...
Errors in contract details. I am quite disappointed in the fact that despite the vigorous marketing campaign of Cell C, their service has been such a let down. I sincerely regret changing to CEll C after 20 years. I have two contracts - both on my name - one for myself (0825795789) and one for my ...
I just wonder when my problem will be sorted out. 18 months of escalating, coupled with endless day to day call to customer care. Whem you do reach someone, after 15 minutes, they escalate a prpblem that was previously escaled. What a JOKE. THESE PEOPLE ARE NOT GIVING ME CLEAR PRECISE ANSWERS ABOUT ...
I purchased a new phone from Cell C Direct last week. I went into the Eastgate branch on saturday to connect it and they said I needed to call Cell C Direct on monday as they are closed - the owner was surprised as she said they usually open until 2pm. I have tried 4 times to get hold of them this ...
This is the eight month that this problem has not been solved every month for a week you switch my phone off and apologize and switch it back on. i have gone on hellopeter 4 times everytime cell c says sorry and they will sort it out, this has never happened . switch my phone back on and refund me ...