Cell phone was handed in to the Cell C store for repairs. On collection of the repaired phone the shop refused to hand the phone over until a direct deposit for the cost of repair was paid into their Nedbank account and the deposit slip brought to them. This was done immediately and the phone was ...
On Monday the 1st July I call for an upgrade. I agree and was told there is no guarantee on the colour and it takes a MAXIMUM of 5 days for delivery. Wednesday 3rd July at 7am I get a call from a courier asking me where in EAST LONDON they must deliver the phone. Now please I gave the details word ...
I was robbed and needed to do a sim swap. I called the call centre on the 4th july and firstly spoke to bulelwa. I gav her the new sim details with the sim number. She tell me the sim is RICA'd already. How the can a brand new sim in plastic be registered as i just bought it. Anyway i cut the call ...
Ive been waiting for weeks to get my refund for cancellation of contract. They dont return calls or assist me when I call Promenade Mall or the customer care. When will I get my refund? This is ridiculous! Daylight! I dont want to get contacted by anyone about any issue except my refund. THIS ...
I cancelled my contract telephonicaly sometime last year because of what Cell C is best known of, BAD CUSTOMER SERVICE (No wonder they can't keep up with the competition). I then promised to continue paying my account until end of term as that was the agreement. The person I spoke to NEVER ...
I keep getting calls from 084 145 and when I answer its just music and then gets cut off. I've already had 6 calls today and even if i don't answer, the call just goes to voicemail and leaves me a long message of music. I understand this is a cell C service number. I don't want to receive marketing ...