Since March i have been trying to cancel a contract with cell c but cell c cannot get it right & keeps debiting my bank acc, leaving me with the task of reversing the incorrect debit. Every month since, i call cell c, tell them that i reversed the debit & they still block my line a few days ...
Lost my phone and got a new numberless SIM from a shop to do a swap. Did as instructed on the package to phone (Saturday 6 July afternoon) 140 to do the SIM swap. I was told that the information is passed to another "department" who will phone me back in 2-4 hours to complete the swap. 2 ...
I have called in on 2 separate occasions, requesting why i had been billed at the end of June as i upgraded to a contract on the first of June and had been advised that i will paying the June and July subscription at the end of July. On both occasions, the agent could not confirm why i was debited. ...
After the first Complaint on Hello Peter they have contacted me and apologize, I phoned Cell C on Friday, they said the phone have been examined and repaired, i can aspect delivery today or Wednesday. As i Phoned them this morning, they advised me that the phone is still in repair and not ready ...
Good day Will you kindly advice, i had spoken to Mbongeni last week and he had assured me that my account has been rectified, I had 876MB last night when i went to bed and the last time i check my data was around 21:30 pm, This morning at 06:39am i received an sms telling me that i am left with ...
I have 4 contract lines with CellC when l upgraded they were suppose to activate an email plan on my package & this email is part of the package. I have been billed extra for the email & l my email has been cut off. l have case number all the time l call they matter has not even been ...