Cell C responded very quickly initially. I had two calls from two different people in two days. Kishan first and then Godfrey. Spent ages explaining where I live right down to the GPS co-ords. Then nothing! Not a word have I heard from Cell C since. I suppose the fact that my 1 year prepaid ...
Some time ago I requested your accounts dept to contact me to change my banking details. after confirming that you change both accounts I have with you, you only changed one. I again asked you to change my banking details on the last outstanding account. You gave me one missed call, and there after ...
On the 1st of May 2013, i cancelled the pathetic Get it service. Now today 8th of July 2013, I am still paying for something that was supposed to be cancelled. I called them again and advised they had "System problems" etc etc and that someone will contact me. I want the money to be ...
I think we all know by now that Cell C could just as well not have a customer care. My network is not working (no phone calls, sms or even customer care calls). I had to contact cell C on a Vodacom line, when the Care people said that I will have to wait 24 hours for someone to get back to me. So ...
My phone got damaged on the 16/06/2013. I've taken it in to be send for repairs at Hemingways East London on the 17/06/2013. Zikhona assisted me, and I asked her to give me an incident form that I can fill in. I've submitted the incident form with the Repair request form. I received a sms from Cell ...
A consultant called me regarding the Get It Service. After a long conversation I agreed to sigh up with Get It Service. It sounded the same as the service I already have. I asked him, and if a want to cancel the service, he said sure no problem I can just call in. So that is what I did, I called in ...