Most useless bunch of people i have had the misfortune to deal with. Had notification that my card would be delivered on Friday 1st. Courier never arrived. No phone calls or apologies. I phoned on Monday morning - new arrangements made to deliver. Still no delivery or phone calls. Phoned numerous ...
CCD Couriers have now failed twice to deliver my FNB credit card. In both instances there were pre-arranged delivery times. In both instances they wasted my time, me waiting for the courier. ...
If I have been a client of FNB for more than 2 years - why do you require all those documents from me?? I am unable so supply you with my ID at this moment - so suggested you to use my Driver License and or Passport but you refuse??? Then you want proof of residence but wont accept my FNB BANK ...
Received a note 3 weeks ago, they have my bank card I need to contact them about delivery. I contacted them to arrange delivery of my card, but was informed that they cannot arrange the delivery. Contacted bank, they emailed them to release my card- they also said that the couriers would contact me ...
It is beyond me why FNB / DiscoveryCard can still use this horrible courier service! On Wednesday the call centre phoned me, they had a terrible line and the lady just put the phone down and didn't even bother to phone me back. I then phoned the call centre to confirm the delivery. Why do we as ...
I cannot understand why the delivery of a credit card has to be so difficult, I have been unable to get them to reliably deliver my FNB card for TWO WEEKS now. They have zero respect for your time, often wasting it by making appointments which they they can be relied upon to miss, requiring you ...