It was discovered today that our fleet of more than 30 cars which were on contract have been cancelled with no explanation to us. This contract as per written instruction to Tessa Breedt was only meant to come to an end on the 17th, 18th and 19th December 2013. We are extremely upset as to how ...
I have sold my vehicle and when I called the contact centre to cancel, they have informed me that I am bound by a 36 month contract, in all fairness I agreed to have the unit transferred to one of my other vehicles, which does not even need a tracking device, but nevertheless I would rather have ...
I've had my fair share with tracker, bought a new vehicle and decided to try another company, Cartrack. Had to leave work early to accommodate the technician, which is fine, normally you should accommodate the client? Technician is late, great, what a waste of time! Worst part of it all is that I ...
Cartrack at it again! After my last report Lance Noah from Cartrack Customer care responded that they have contacted me... only to say they will look at the matter. Since then the Legal Advisor working on my claim resigned to go to another company (Cant blame him), and now no-one at Cartrack knows ...
Since July we asked Car Track to do one particular report which they admitted to they could do and would have to us by close of end on that day, well that never happened. For months now the service to say the least is VERY poor and we hardly get a reply via phone calls and or e mails. We have now ...
I was informed about 3-4 months ago by Cartrack that my account was in arrears. My account is debited for this service every month and after informing Cartrack of my new banking details via email which was acknowledged by their account department. After inquiring how it was possible that the debit ...