In April I got a cartrack unit, they deducted R957, I phoned and spoke to Lettie, we came to an agreement that they will only deduct again in July monthly as the R957 was for 3 months. In May they deducted R319, I phoned and the lady I spoke to said that Lettie will phone me back, I am still ...
My car had been written off on 02 May 2013, so i reported the incident, towards the end of the month as i was still recovering from the accident, i was then told there was a form and a fee of R850 that needs to be paid before a technician can be sent to deactivate the device, i paid the amount as ...
On Thursday 11 July Cartrack technicians were supposed to install their tracking devices into 5 vehicles. The technicians had been incorrectly advised on what they were supposed to install and when I phoned Cartrack to find out what was going on they tried to blame me for completing the paperwork ...
This morning at approx 5:50 I recieved a panic call from one of our drivers, stating that the tyres of his trailer were being. I promptly phoned CARTRACK, who ultimately gave me the worst service ever, ie not understanding me, I had to repeat the registration number about 4 times, I was so irate ...
A woman from Cartrack phoned, immediately accusing me of not paying my account. I don't even have a Cartrack account! and thank goodness for that! The accounts department clearly does not have their ducks in a row. Next time, maybe confirm that you are speaking to the right person before making any ...
This is my second complaint about cartrack, I still have not gotten any service from this company, I'm still with a device that is not working, and in the same breath they have already debited my account, for a service they are not delivering. I am now on the 3rd week waiting for a technician to ...