A SERVICE PROVIDER STARTED DEBITING DOUBLE ON MY BANK ACCOUNT, WENT TO CAPITEC TO ASK FOR AT LEAST ONE OF THE DEBITS TO BE REVERSED AS IT WOULD CRIPPLE ME FOR THE REST OF THE MONTH, MY REQUEST WAS DECLINED. HAVE BEEN LIVING ON BORROWING AND PAYING PEOPLES MONEY FOR 3 MONTHS NOW. WHY CANT YOU JUST ...
As I type here I am sitting at the fourways capitec branch. I entered the bank for a replacement card at 9am almost 2 hours later I still do not have a new card. The teller has cut up my old card before issuing a new one. I have a flight at 2 pm and now the systems down and I have no card or cash ...
This morning we went to capitec bank secunda to open a global one account for my boyfriend. We took along I'd book, proof of residence as well as the declaration form supplied on the capitec website! Suddenly they can't help us because of the proof of residence!!! But WHY did we supply a ...
Capitec is absolutely disasappointing. My sister, Robyn Nell, has phoned out R400 worth of calls just to try and get a simple application sorted, The service was disgusting and left several messages a day just to be out on hold every time she enquired. They are so big on advertising and yet don't ...
Phindile helped me with my card on the 25th of September, she went an extra mile by calling the Head Office to make sure that I was not charge for the new card because I had not used the card before. The problem was with the chip. Her service was excellent, she did not get tired and never ceased to ...
Enter the branch, get bad service, staff leave for home while there is at least 10 customers and when you complain they think it is a big joke and managers don't even try to solve unhapy customer and have a bad attitude! Very bad experience and need a apology! ...