I am regretting moving to Capitec Bank. the service is appalling!!! I have been requesting for a Proof of payment for transfer I made and its taken over 3 weeks and I still don't have it. the call centre agents are always clueless. I am now reconsidering going back to my previous bank. ...
I made arrangements 2 weeks ago to start paying my overdue account in January. i have just received a third phone call in regards to this matter and i get billed for every phone call that is made. this is unacceptable and should it happen again i will be going to court to filling a harassment suit. ...
After depositing a cheque on 6 November, I am still waiting for my money to become available. All other DECENT banks in this country will take 7 days for a cheque to clear but Capitec is too pathetic to clear their own funds and is apparently dependent on ABSA to do clearing on their behalf. Well, ...
I took a loan from Capitec in 2009. after my financial problem i was in debt review. In 2011 i realised that debt review is not helping at all I cancelled them and decided to pay my creditors by myself. My first creditors I cleard was Capitec Bank loan. I went to Alexandra branch and aksed for the ...
For the last three months (Sep to Nov) Capitec bank has at random intervals deducted monthly debit orders from my account, then informing me that I am in arrears. The agreed date for Capitec to deduct from my account was 26th day per month. Today another phone call stating I am in arrears. The ...
The centrallissrd collection department did respond to my reguest through Zenande but unfortunatly and sadly they denied my request by saying that the previous loan arrangement they made for me was only only for 6 months.yes i know that that is what i told them when i was commmunicating with them ...