A genl complaint with the final straw on fri the 20th december we were standing in a long que outside waiting to draw money next moment security opened acces to machine to fill with cash resulting in machine goiing offline no one from the branch came out to advise customers about situation ...
On the 29 November 2013, I went to the Eikestad Mall Branch to change my card that was not working anymore. I was helped by Xander at the branch at enquiries. After serval attempts to use my card I returned again. A 2nd card was issued and it still after that did not work. I returned a third time ...
I call Capitec loan division around 15:57 i was told that i cant be assisted as the lady wanted to knock off @ 16:00 and i requested to speak to a team leader by the name of Fazeedah Williams she told me that my documents cannot be processed immidiatley because of the time i called in, i fail to ...
I came to cresta branch quering an unauthorised debit. I had to sit in a long queue with customers that was applying for loans. There was only 3 people assisting then it dropped to 2 people with a whole lot of customers waiting and it was not even lunch time, there is no service and the attitude ...
I went to Capited in November 2013, the one in Smith Street (Field) opposite Durban Bay House and I wanted to open an account, they told me I cannot because my ID number is blocked, when I asked why they didn't know. So I went to the other one in West street, by 320, they also told me the same ...
Good Day, Please note that when taking my loan, I advised the branch manager that although my salary reflects as being received into my account on the 24th of every month on my bank statement, it only comes through in the evening as my pay date is in fact the 25th. I was re-assured that the bank ...