Just yesterday i went to reverse a debit order on my accout for My life direct (that i even don't know and this morning i wake up to the same debit order going through my acc. i'm taking the matter to the ombudsman, this is really unacceptable. i need someone to sort it out and i' sure i'll be ...
I transferred R3200 from my New Zealand account to Capitec on the 17th of Dec, I have called their call centre twice, mailed their customer care email adres twice with no success as the money has not cleared and it is the 31st of Dec 2013, I have volunteered the approval codes from my bank in NZ ...
Today 30/12/2013 I went to Capitec bank to have my stop order amended, firstly there were less than 5 consultants and more than 50 customers, it was chaotic, BAD planning. Secondly the guy gave me 069 QMATIC number, I spent more than 1 hour to be served and on arrival on the counter the consultant ...
I have had the joy to be a victim of the poor service of your very unfriendly branch manager in the lower part of the wesrgate shopping centre. What happened was I wanted to withdraw money from my secondary account. The atm was empty. I asked the "competent" manager what to do. He told me ...
Today I received a call advising that my loan is in arrears, i advised the guy who called me that this is starting to irritate me cause I paid the amount from internet banking to the loan account. I even called the call center to confirm that all is in order and a double payment wont be deducted on ...
I have been having problems logging onto my internet banking using my token since 21/12/2013. At first I got an error sysing "too many invalid Attempts". I went to Fourways Mall Branch and was help by Miche who asked me why did I come to the branch when the error said that I must phone ...