I must say I am very disappointed with the approach from the lady who called me from the Capitec dept who failed on their own to pick up a account until I let them know. The lady was to quick to tell me that they cannot really refund without hearing my side of the story. Such a reputable bank ...
It's the 26th of February 2013 and the bank is as busy as you can imagine. I got to the teller only to be told that for reversals I now need to produce a conformation letter from the company I'm reversing from, stating the reasons of my cancellation. I take that and leave the matter for later. ...
There is a company by the name of RR marketing. They have been debiting my money from capitec account. I went to capitec in Dobsenville in February 2013 to reverse my money. I was told that the system can't reverse money because they can't see the transactions for the month of January 2013. The ...
We did a job for Capitec Bank in July 2012 and still have not been paid. We have a order but when we phone for payment, we get sent from pillar to post and still no payment after almost 9 months. ...
I went to capitec Bank to get Credit, i was assisted by a guy named Theo at the Esselen branch. customers are told that you can get credit within minutes and for me it has been 2 days now and nobody bothers to advise me of what is happening. I phoned the call centre yesterday and they told me to ...
Never before have I had such pleasant, friendly, helpful HAPPY service anywhere as what I have received from all staff at Capitec Bank Northgate! Well done, keep it up. ...