At the reception area I was told 2 bring a statement not the letter I had as proof of address, that was only the 1st time! Then I was returned multiple times for different things. finnaly Miss/Mrs Ngwako told me She can't open the account for me because She doesn't trust me, better I bring my Mom 2 ...
Money was from my account on the 30th December 2013. I tried to use my card to buy a few things, but it was declined. I called the customer care line and the attitude that I got was appalling. No one could tell me what was going on. Eventually I was told that ABSA had put a stop on my account and ...
Hats off to Sfiso Mdakane. That guy deserves a promotion. He know what a customer service is. He sorted out my query very fast. Im lost of words. Iv been speaking to different consultants but failed to fulfill my needs. Sfiso u are the best. Keep up the great work. Awesome. ...
In Dec 2013 I discovered that my Identity number was used to get a R168 000 loan from CAPITEC and furniture was bought at ELLERINES (AFRICAN BANK) for R36 000. After many phone calls and several emails, I copied CAPITEC's CEO and was assisted to clear my details from the loan within two weeks. I ...
I emailed Ncebakazi Delani on the 07/01/14 with my query refer Incident 11137059.She then replied on the 08/01/14 basically just reiterating what all your agents has told me. I then sent another email see below. I find it very frustrating that i need to keep on following up with Capitec regarding ...
I've just opened 2 accounts for my children at Capitec bank bayside. And WOW! CONVENIENCE! EXCEPTIONAL CUSTOMER SERVICE! EFFICIENCY literally as easy as 1, 2, 3. From beginnnig to end everything was made so easy i dont even feel like i've been to the bank..it's amazing! the consultant talked me ...