I received a bad service from Capitec bank (Reds mall), I changed my bank from Absa to Capitec last year November, because I have a loan with Capitec bank, Capitec debited their money on the 21st of December and then I transfered money into my absa bank because I noticed that they debit orders did ...
I went to capitec bank to re-new my multi loan this guy by the name of Sam he refused to help and left me to chat with his friends. I explain to help that I had one, while on monday I was there with my friend and they gave her that multi loan... I called the customer care line from capitec I spoke ...
Went to the bank this morning, to reverse the debit orders, and to my surprise I was told I couldn't reverse without a letter, I need to have a letter from the companies that are debiting, what a load of c#@%, this is supposed to be the easiest bank to deal with, but this happens, the worst part is ...
We made a lone at Capitec Bank. They confirm my salary date to deduct the lone amount on n monthly basis. The deduction is suppose to go off on my bank account on the first of each month. They even phone my employer to confirm this. They do the deduction on the 25 and not on the first as they ...
Ever since I have had a personal loan with the bank my debit order date was set on the 25th of each month... I only get paid every last Friday of each month depending on what day it falls.. Meaning my salary reflects on various days, from the 25th to the 31st. I keep on explaining this to the bank ...
This problem showed it's first head in December 2013 when Capitec had a debit order run on the 19th of December... instead of the 26th as per my agreed and signed contract. When I queried it with their Customer Contact Centre they couldn't really give me a conclusive reason why this happened with a ...