I walk into the branch on the 27/12/13 - 17:10 to do a card replacement. I greet the service consultant she keeps quite. I tell her that I'm here to do a card replacement. She requests my ID and fingerprint. While busy processing my request I ask her does she know which account she is making a card ...
My account was debited on the 18th Dec, my salary date is only the 27th Dec. Yet again I have been having this problem with Capitec for the past couple of months. I had to get statements a letter from my boss confirming I get paid on the 27th I did this and conveniently every month they debit my ...
I went to makhoma butchery and inside their shop is a capitec spark atm. I needed to draw money so i entered my card into the atm and asked for R1200 the atm said that it only has R400 so i entered the amount and it gave me R300! I took the R300 and went home. The next morning i see on my bank ...
This refers to a complaint I made in May 2013 regarding funds that were substantially decreased due to a delay in foreign exchange transfer. I'm pleased to report that Capitec Bank has refunded the amount lost, even though it took 6 months and many phone calls and emails. Well done Capitec and Mr ...
I left two messages and no response to date. If you have a facility on your Home page inviting customers to leave a message, please ensure that this is followed up. All you get is a pop-up that thanks for your mail and no further word from Capitec. Not good!! ...
I have two investments with Capitec bank N 1 City. The two investments were invested as reinvested interest. Downloading my interest on a monthly basis i noticed that the interest accrued differs from month to month. With interest compounded i should see a increase on the monthly interest. This ...