As it happened the key to my car broke on Saturday 25 May 2013. I decided to contact Budget the Sunday to organise a rental vehicle until I could sort my car out which could take anything up to a week. Firstly I had to call the booking line several times to finally get some assistance. I booked the ...
I recently hired a car from Budget Rent A car, through my insurance company, Budget insurance, and received excellent service, they were punctual, friendly and efficient. Although I wasn't notified about the method of payment for the fuel deposit, but overall service was excellent! Keep up the ...
The service at Centurion Budget is disappointing. I returned the rented car on Sunday (19/05/2013). It was confirmed on Monday (20/05/2013) that the 'holding fee' and all monies due as part of the refund would have been paid back within 5 working days and a detailed statement of charges. This has ...
I rented a vehicle from Budget rent a car in Upington last week. At first the branch could not supply the car type I needed, but Einrich Dean, the regional manager assured me of the best quality service and went the extra mile to supply me with another type vehicle which suited my needs. Einrich ...
Was just before closing time and was a last minute booking but Oupa dealt with me as if I was the first person he had helped all day. He was friendly, efficient and went the extra mile. Second time interacting with Oupa and will return to Budget again for his service! ...
I rented a group F vehicle from Budget rent a car in April 2013 and had no problem getting this vehicle. I tried booking the same group vehicle today and was told that they do not stock that particular group vehicle at the branch. This is not true as I have proof of having booked that group vehicle ...