I needed to submit my company expense claim but had not yet received my invoice for the car I rented at the begining of March in Maun Botswana. I phoned Budget and was transfered to a very friendly Amanda Rose whom was able to print my invoice and email to me while I waited on the phone. That is a ...
Yet again Budget charges me for Fuel when I have just filled the tank at the Engen Skyshop at OR Tambo. I'm sick of your pathetic excuses about being "fool proof" as my last posting about Budget showed you had "finger trouble" resulting in an excess charge yet again. This time I ...
On Saturday the 10th march I tried to book a rental car with budget. Firstly the website was offline, so i tried to call but got no answer. When i emailed [Email Removed] i got an out of office reply! I rent a lot of rental cars and I have been happy with Budget until now but unfortunately I am now ...
My car went in for repairs today at 10h00. On Monday I spoke to my insurance company about my rental car for the period that my car will be unavailable, they had arranged it with budget, and assured me Budget would contact me. Budget made 1 attempt to contact me, on Monday I had a missed call from ...
I rented a vehicle (VW Polo) from budget on the 6/3/2013. i collected the car in the evening (was dark) i was quickly shown the car and walked around the car (with a torch) to confirm any existing and possible new damage, all seemed to be in order. I travelled to my destination 30 odd km away all ...
It is very rare that one experiences very good service over the phone. In-fact in most cases we as customers have to be extra nice to the call centre agents we call, just so we can get help. Wade was very pleasant and helpful. he understood my desperation and did the best to help. this was on the ...