Everyday when I call this branch for my R750 refund upon returning the hired car, I get told the money will be put in the bank the following day. I do not mind the technical glitches that happens but why deceive or to the client if the problem hasnt been dealt with unlike giving the client hope ...
I have been trying to get a quote from the on-line booking system for 45 minutes and as yet have not been able to get past the second step as it won't allow you to populate certain areas and when you follow the instructions and click on the cover type nothing happens. Possibly the least ...
Siphiwe was our chauffeur to FNB Stadium on Saturday 27th of April to see Metalica. He was not only the most polite, accomodating driver, He seriously went the extra mile. I have not had such excellent service from anyone in years, especially in the ungrateful position he works in. Siphiwe was ...
I had the unfortunate need to have to pick up a care from Budget car hire at Arbour Crossing. My car was damaged and needed to go in for repairs so my insurance gave me a hired car. The lady at the front desk, Nonqibelo, was so rude and unfriendly. She didn't greet us when we walked in and we had ...
If you are like me then you do your homework on customer service from a company before making use of their service. Then you guys better know this before using Budget Rent-A-Car. After a car rear ended my rental car in late January, Budget invoiced me a liability fee of R7000. However, when I ...
I have had good service from staff at this branch but a special thank you to Taryn from budget rent a car port elizabeth for being a star. She fixed all the problems I had with my rental with a smile. Because of her I will choose budget pe again whenever I return. Look after this valuable employee ...