During March I took my wife to Browns at The Pavillion to purchase a ring, the person helping us was Elsa, the ring was too big, we were told that it needs to be resized, I paid in full and off we went. We were told that it will be ready in 3 days, an hour later I receive a call from Elsa saying ...
My husband bought me two wedding bands from browns on 29 January, they took my wedding ring to send in to head office to attach the bands. We waited almost two weeks just to find out that the rings have been sent back with no work done on them. We had to go in again for measuring etc and after ...
My husband brought a ring from brown on December 2011. Now the ring has scratches on the inside and it is starting to hurt his finger. When he went to inquire at browns they say we must pay in order for them to fix it. We don't understand as the scratches are on the inside. How can you scratch a ...
I bought my wifes engagement ring from browns. It is made in white gold. The ring tarnishes within a month and each time the store redoes it - it just tarnishes again within the month. My wife has a number of white gold jewellery items from other stores and this does not happen. It appears this is ...
My husband purchased my engagement ring from Brown's Jewellery Store in Gateway during the month of April 2011 and we became engaged on 25th April of the same year. A month later the band of my ring began turning yellow. I went into the store to enquire and the store assistant did acknowledge that ...
I approched client services online and requested they track down a specific ring- within a matter of an hour or so Boying had gotten back to me with the place, price, details and the great news that it was on sale! Tracy confirmed all the details relating to cut, material, etc. They even took the ...