Last week on the 16/7/13 I was also complaining about Bonitas as the staff doesn't come back to me. After complaining on this site a Charlene did phone me and promised she will call me back after investigating all concerns. I didn't receive a call from her but just an email and it seems that we ...
Thank you to Musa for his super awesome service assisting me with my confitmation he understand the meaning of going the extra mile. please get more consultants that are service orientated as he is. Thank you Musa! ...
I would like to thank Melisha for the excellent service she provided when I had an enquiry. She was professional and resolved my enquiry within a day. Well Done! ...
I am totally apalled by the total lack of service from Bonitas. I had surgery approved however afterwards they are refusing to pay, even though authorisation was obtained. I have called and been transferred between departments numerous times with no one taking the responsibility to solve the ...
Last year during September i was hospitalised at Polokwane Medi-clinic and had to do some medical procedure at Drs Buisson, kramer, swart, Bouwer, Inc. Few months after my discharge i received claim letter from the Drs Buisson, kramer, swart, Bouwer, Inc demanding payment because the Bonitas ...
I contacted Boncap for an authorisation for an Ultra sound, i was asked to submit a ICD10 code. i was told to contact the GP for this code, they told me they cannot assist i will have to contact the Radiologist dept. i had to make numerous back and forth call only to be told they do not cover the ...