Patrick is a very dedicated, friendly person and professional. He is a great asset in the company as he offer great customer service. Keep up the good work Patrick. ...
I would like to extend my gratitude to Bafedile for her excellent service offered. She is very efficient and knows her products. Keep up the good work ...
I am at a stage where I have decided to cancel my membership with Bonitas because of their service provider, Pharmacy Direct. They are very inefficient and most of the call centre consultants don't even have a clue of what's happening. Almost every month is a struggle to get my chronic medication. ...
I am writing this letter on behalf of my mum who has just recently lost my dad on 5th Aug. I have contacted Bonitas in Aug to advise them of his passing and submitted all the required docs however, my mum was still debited for the full amount of R1300.00 at the end of Aug. Bonitas was contacted ...
Changed banks. Tried to change banking details. Most places it is done over the phone and is immediate. NOT so Bonitas. I need to go to bank, have statement stamped and signed and then e-mail to them - this in the face of having done my entire banking change without setting foot in the bank. ...
Send application for medical aid for one of my clients and within 2 hours the medical aid was active and the membership certificate was send to me... Well done Mpho ...