I am one of your client and have been back and fourth requesting my money from you guys I did all that is needed of me to no avail I sent all the necessary documents but still I'm not getting my money back. It costs me money to call everyday and also be told different stories then today I'm told ...
I have a claim from CANSA outstanding from 17 July 2013. According to my Treatment Plan there are Stoma products that I need from CANSA on a monthly basis, but there is one product for the amount of R791.70 that Bonitas does not pay. A previous account for the same product I had to pay myself ...
My baby is 3months now but his hospital bill is not pd till now. I started enquiring about this on the 9th of September, I got a shock on the 11th of October when I received an unpaid bill from the Dr, phoned Bonitas immediately, spoken to Musa, who said will forward claim to account department and ...
I would like to state my gratitude at the excellent customer service that Lerato Mosoeu rendered to me this morning, call reference number 211013QBRPPZ, Bonitas medical scheme. She is patient and listens to the custormer's concerns without getting annoyed. Keep it up Lerato, i have no doubt that ...
My query was handled profesionally and frendly. customer serves at it best. ...
Last week i calld Bonitas needed information abt their medical Aid, spk to de lady by de name of Bafedile Hlahatsi, She was very helpful and friendly i was very happy with de way she assisted me, i jst want ot say thank you very bafedile. ...