I have been struggling to have payments made from my savings account. To myself, for settling an acount at a service provider. To the specific service provider. My savings account has enough funds yet Bonitas is dragging their feet with the payments. ...
Since September 2013 I have been submitting proof of my contribution/payment to Bonitas and they still go ahead and suspend me. I was hospitalised in September 2013, and received authorisation personally from Bonitas, now I receive an email from the hospital stating Bonitas notified them that I am ...
I am not working and try my hardest to pay my medical aid in time and I always do. Yesterday I paid for my November instalment. Today I get an sms that says I have an outstanding debt. How furious I am right now, because I am very much up to date with my Bonitas instalments. When I call the call ...
Hi, I would just Like to commend Thabo Maluleka, working @ the Bonitas Call Centre, for the Great Service, in the Way He handled a Few of my Queries. i am a Medical Aid Broker, and Quite Frequently phone the Call Centre for My Clients Queries, and every time that Thabo Assisted me, he managed to ...
There was a rather large amount which Medical Aid did not cover in the recent hospitalization and treatment of my husband..I requested that it be paid out of our savings... Medical Aid did not follow up for a month and we received another account for this amount. I sent everything through to Salome ...
Hi I would like to complain about the level of service of bonitas, my wife has a policy with bonitas on the boncap option, I called them to ask on the 2nd of November, to verify the procedure to follow as my wife has to see a specialist, they said I just need a referall letter from a gp, I went to ...