It seems like I only get help at Bonitas only when I raise my concerns on hello peter. I spoke to a lady informing her that I have registered my wife as a dependant in January. My HR Department misplaced one of the application documents page, one of your agents confirmed that. The lost document was ...
I am disgusted with the service received from Bonitas. I have been battling with them for the entire 2013 regarding payments. Due to the lack of service, I have cancelled my membership and moved to Discovery Health. My membership was cancelled 30/11/2013. I sent an email stating that I have ...
I would like to thank Bonitas and the person who phoned me for clearing up the problem with my account. You were effiecient, very friendly and it did not take much time (2 days). I appreciate the time you gave the matter and the feedback I got. Keep up the good work! I am now once again proud to ...
Hi I refer to my complaint of 12 Nov 13 and Bonitas acknowledgement on 13 Nov : Lodged our concerns on 4/10 and now face judgement from the hospital for R7500 to be paid by 13/11 apart from a R50 000 to the surgeon because they Bonitas say that the thyroid cancer was elective according to Lebo of ...
I enquired on a claim that the service provider indicated that it was rejected by the medical aid. The service and the attitute of the was great and my concern was resolved satisfatctorily ...
Every time my queries are dealth with Patrick he make sure that he go extra mile before escating the query. ...