I was a member of Prosano medical scheme last year and terminated my membership prior to the merger with Bonitas. Having not received a tax certificate i contacted Bonitas requesting one, they said they will escalate the request and it will take 3-5 days and apparently the department that is ...
This is not my first bad report of this medical aid and i so regret that i decided to join them. My son had a dental procerure done in Jan 2013 and while he was in Theatre the dr called me in to show me that he had an abscess under his teeth hence he was not eating well and constantly in pain and ...
I had to update my address as well as enquire about a refund on a cash payment... anyway... what normally is a long story (as I have experianced in the past) was a very short one and that was with all the security checks... I m very impressed... well done! keep it up Lungi :) ...
I cannot believe for the last two days I have received such poor service from the call centre agent Steven to his team leader who still hasn't called me back to the manager Elaine I requested the next level of managent and Elaine refused to provide me with that information. And after two days of ...
On 29 November 2012 treatment was administered by Dr Coopan. The consult was paid for in cash. A claim was submitted to Bonitas for the consult. and was processed. The monthly statement reflected that the HCP was paid however when this was checked with the HCP this was not the case. Bonitas was ...
Good day, My Dad is a pensioner staying in Carolina - Mpumalanga He is a member of Bonitas after working for Iscor for 35 years. He is dependant on Pharmacy Direct to deliver his high blood pressure and diabetes medicine It happens very often that only half of his prescription is delivered, if it ...