TOOK TIME TO LISTEN TO EVERYTHING I WANTED TO KNOW AND HAD 100% KNOWLEDGE ABOUT MY ENQUIRY. EXTREMELY PLEASANT PERSON TO COMMUNICATE WITH!!! A REAL ASSET FOR BONITAS!!! THANK YOU BAFEDILE!!! ...
I called the call center to get more information on Bonitas. I spoke to Tintswalo who explained the options and benefits with patience and clarity. I am so happy about her service. She is an assett to your company ...
Prompt response to my request regarding the registration of my Dependant as a member of Bonitas, I struggled to register her online for weeks but her response was quick and she was able to give me her email address for easy follow-up. Thanks Tintswalo. Keep the good work up ...
Spoke to Bafedile at the Bonitas Call Centre and was truly given excellent service and friendly warm reception. Asked for my service to be changed and was promptly sent the necessary documents to get the process going. Great attitude. Well done Bafedile. ...
On The 2nd of April I phoned Bonitas to sort out a claim, wich I suspected they billedchared me incorrectly... They said they would come back to me & listed to the voice recordings... And up untill this morning, I have not reveived any responce from them, spoke to a supervisor from bonitas this ...
For over a month I was trying to load a new beneficiary to my profile & after dealing with numerous frustrations regarding resending documents etc and incompetent employees that displayed a "I don't care attitude" I had the pleasure of dealing with Nhlanhla in the call centre. When I ...