Tintswalo Hlungwani helped me to register my baby onto my medical aid. She was very helpful and committed in getting the registration through. Tintswalo Hlungwani also kept me updated via e mail on the process. The registration was very urgent as previous e mails from our side did not get through ...
I am a member of Bonitas Medical Aid for the last 20 years. I was employed at UKZN until I was medically bordered due to my illness. I then moved from the Std Option to Bon Comprehensive Plan. The reason for moving to the higher plan was to obtain increased benefits. My premium increased by /- ...
I am complimenting Patrick NOT Bonitas. He was helpful and did his job well. Bonitas on the other hand NEVER give sufficient feedback on queries. I always need to follow up on all queries. Not good enough! ...
I applied for membership and was placed on a three month waiting period, when queried the response took two weeks to come through stating they needed my certificate from a previous medical to be on cover immediately, after sending the certificate through dispite numerous calls to the call centre ...
OUR MEDICAL AID PROSANO AMALGAMATED WITH BONITAS AND FOR SOME REASON WE DID NOT RECEIVE NEW MEMBERSHIP CARDS AND NEW MEDICAL AID NUMBERS. THE ABOVE GENTLEMAN WHO ASSISTED US ON THE TELEPHONE WAS VERY EFFICIENT AND PLEASANT WITH AN AWESOME ATTITUDE AND VERY POLITE. HE WAS ALSO VERY PROFESSIONAL IN ...
Please note that I am tired of replying to your emails about this query. My frustration extends to a point whereby I am at a loss of words. I have exhausted all my expressions of disappointment both via email and telephonically (120313QSZX8D ; 120413QVVKS5 ; 050413QVDYJN ; 150413QVV0368 ; ...