I would like to thank Olivia Plaatjies for her excellent service. Her friendliness and efficiency in giving me information on the telephone is highly appreciated. ...
I received a chronic medication script from my doctor, the doctor did not want to change my medication because after many trials it was the found to be the best medication for my condition, they refused to pay it. I have tried to terminate my medical aid and do not get replies from my e-mail ...
On the 30 jULY 2012my daughter was admitted for a tonsillectomy with your approval at Milpark hospital. I have followed due process and have paid the co-payment to the hospital as was instructed. Subsequent to the above I was advised via SMS on Friday last week there is an outstanding balance of R5 ...
I wish to express my heartfelt thanks and gratitude to: Tebogo Mathabathe of Bonitas, for her professionalism and efficiency in handling my appeal for specialised medication, initially rejected by Bonitas; and the COO of Bonitas, for approving the treatment, hence affording me the opportunity of a ...
If i thought customer service in south africa has died, wow the staff at bonitas have defnitely resurected it well done on your excellent way of handling queries and your response times i am definetly impress keep up the good work ladies especially Bafedile Hlahatsi!!! ...
Hiermee wil ek net vir Brunhill van Bonitas Medical Aid Call sentrum baie dankie se vir haar hulp . sy is uiters bekwaam en help graag. Bonitas Mediese fonds sy is beslis n aanwins vir die maatskappy. Baie dankie vir jou hulp M Oosthuizen ...