I bought a piece of leather from Woodheads in Cape Town on the 19th of Desember and it was picked up on the 20/12/13, with a promise of delivery no later than the Monday 23/12/13. When I Phoned this morning at 8;15 they took my name and number and said they will call me back. After no response at ...
A unit of relatively high value was returned to me by a customer, notably not packaged in good stead. I would have allowed for scratches, nicks, bumps and bruises to my stainless steel unit that has pop rivets and adhesive securing it together. I would never have put up a fight due to bad ...
Today was the first time I've used any system of courier for my personal assets. I purchased a set of coilovers for my car and it was picked up yesterday at 6 pm from my supplier in Johannesburg. He advised me to call the Durban call centre to know when the package will be delivered etc. When I ...
One of there staff drove through my canopy with a forklift damaging the 1 side. They send the documentation for a claim and asked me for a Invoice. Even when I spoke to Janine at JHB branch she said they busy with internal investigation and the matter where reported after damage. Now they saying I ...
Ordered an energizer for my electric fence from DTS security company. Had paid over the monies on the 14/05/2013 and was told that the courier company would collect it, at a cost of R237-50, on the 15/05/2013. It is 15h00 on the 17/05/2013, and I have send an email earlier requesting what was going ...
My box was tampered with and goods were .the box was opened by and employee of bigfoot and then resealed.when the box was delivered it was sealed.only once I opened it did I notice that 5 items were and the box was sealed with clear tape from the sender and then reseled by a piece of brown tape by ...